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Comment: Terminal 5: a remarkable feat
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14 March 2008
However, there are already concerns about security. It turns out that yesterday, at the very time that officials were testing the airport security ahead of the opening today, a man was able to scale the perimeter fence and run to the northern runway into the path of an aircraft. It seems he was not a terrorist, but what if he had been? It is difficult to strike the right balance between ensuring that access to the terminal is not restricted and providing proper levels of protection for the public, but this episode was a timely warning of what could go wrong.
For most passengers, however, their chief concern is that their journey should be made easier than it has been at Heathrow hitherto. The nightmare of unending queues at security scanners should be greatly diminished at the new terminal - BA has promised that passengers will, on average, take only 10 minutes to get from the terminal entrance to the departure lounge beyond the security gates. Further, the introduction of the largest baggage handling system in Europe at Terminal 5 should mean there is a far better prospect that passengers will be reunited with their luggage when they arrive at their destination. The new terminal is full of promise - time will tell whether it will fulfil passengers' expectations.
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