Extra staff drafted in as Heathrow opens Terminal 5 to BA flights - News - Evening Standard
       

Extra staff drafted in as Heathrow opens Terminal 5 to BA flights

British Airways' transfer of some long-haul flights to Heathrow's Terminal 5 started well today with the first two planes arriving on time.

BA put on extra staff to cope with the new flights in an effort to avoid the chaotic scenes when the £4.3billion new facility opened at the end of March.

The first flight in - from Lagos in Nigeria - was on time at 5.55am, with the second, from New York, touching down on schedule at 6.25am.

Flying start: The first two long-haul British Airways flights to land at Heathrow's Terminal 5 arrived on time this morning

Flying start: The first two long-haul British Airways flights to land at Heathrow's Terminal 5 arrived on time this morning

A BA spokesman said: 'So far everything is going well and we are hoping for a trouble-free day. We have more than enough staff to cope. Passengers from the first flight were through in just seven minutes.'


The shambolic opening of the terminal on March 27, when flights were cancelled and bags went astray, prompted BA to postpone a planned April 30 move of long-haul operation from Heathrow Terminal 4 to T5 until June.

The airline later announced the move would be done in phases, with eight destinations moving today, more on September 17 and the rest at the end of October.

The eight destinations moving across today are New York; Lagos and Abuja in Nigeria; Bangalore; Beijing; Cairo; Cape Town; and Phoenix in Arizona, USA.

Chaos: Fed-up passengers found themselves in long queues when the new terminal opened in March

Chaos: Fed-up passengers found themselves in long queues when the new terminal opened in March

The BA spokesman said: 'We have staff at Terminal 4 in case some people got there for their flight, although we have been in contact with passengers and travel agents telling them about the transfer.

'On that first day in March, we moved 394 flights. Today it's just 15 so it's all on a much smaller scale.'



Comments

Don't Miss
TV Baftas - in pictures

Best of the Baftas

Stars on the red, white and blue carpet
What makes Chelsea and Arsenal target Eden Hazard tick?

Hazard warning

What makes Chelsea and Arsenal target Eden Hazard tick?
You big softie: Has Giles Coren put down his poison pen?

You big softie

Has Giles Coren put down his poison pen?
Pop star Paloma Faith, former Labour minister and Tory blogger back gay marriage video

Gay marriage

Pop star, former Labour minister and Tory blogger back gay marriage video
Promethipedia: the lowdown on Ridley Scott's new blockbuster Prometheus

Promethipedia

The lowdown on Ridley Scott's new blockbuster Prometheus
Prints charming: patterned trousers for summer

Prints charming

Patterned trousers for summer
Bob Geldof on grandchildren, activism and the state of music

Grandpa Bob

Bob Geldof on grandchildren, activism and the state of music
The Middletan: Kate Middleton has the most requested tan in London

The Middletan

Kate Middleton has the most requested tan in London
Amy Childs bares all like Britney

Dare to bare

Amy Childs vajazzles like Britney
Trip the bright fantastic - in vertiginous neon

Fashion

Trip the bright fantastic - in vertiginous neon