Labour ‘failed to care’ for UK terror victims

Will Pike lost the use of his legs as he tried to escape the Taj Mahal hotel with his girlfriend when gunmen stormed the city last November. At least 186 people were killed and more than 250 injured.

He faces a lifetime in a wheelchair after falling from the window of the five-star hotel and badly damaging his spine but has been offered just £15,000 from the Red Cross. The Government has made not shown "any sign of caring", he said.

Today Nigel Pike, Will's father, launched a campaign to demand better treatment for Britons who are injured abroad. The Government's Criminal Injuries Compensation Scheme only offers a "substantial settlement" to people injured on UK soil. If Will had been injured in a traffic accident he would be in line for a payment of up to £5m.

Mr Pike, from Haringey, said: "It's absolutely outrageous that the UK Government does not cover UK victims of terror abroad.

"We had meetings with two solicitors firms and they said I'm sorry, you don't have a legal case with anybody and there's nothing for you'.

"That was very sobering and quite distressing and I realised I would have to address this.

"In the past Tessa Jowell has admitted it is an anomaly that needs sorting out."

The nightmare for Will, 29, began at the end of a holiday in Goa with his girlfriend Kelly Doyle.

On the night of 26 November they heard gunshots from the hotel atrium and saw gunsmoke outside. Trapped and terrified, Will rang his father, Nigel, in London. "I could hardly hear him because he was whispering," Nigel said. "I could just make out him saying, Dad, I'm terrified! There's shooting going on outside.'"

They made an impromptu rope out of sheets, curtains and towels and Will volunteered to go ahead to make sure it was safe, but the knots did not hold.

Will said: "I don't remember landing. I just have some hazy recollection of seeing a bone sticking out of my left wrist."

The couple spent a traumatic week in hospital in Mumbai before being flown back to London where Will was forced to wait nine hours for a bed at University College Hospital.

On 28 January, he was finally transferred to the spinal injuries unit at Stanmore hospital where a specialist told him he would not walk again.

Will said he tries to stay strong but cannot help feeling bitter – "and astonished, really" – at the litany of official neglect since his return home.

"I remember waking up every day at UCH thinking: OK, someone will probably get in contact with us today.' I remember even thinking I might get a call from Gordon Brown! I thought, this isn't some everyday occurrence, you know. There were, thankfully, very few Britons in the attack who sustained such serious injury. I remember thinking it wouldn't be too much to ask for the leader of the country to show a sign of condolence – a sign of caring."

Mr Pike said he hopes the small numbers of people who would benefit from his proposed extension of the scheme justifies the change.

"There were only seven of eight UK victims of the Mumbai attacks and Will was the worst injured of all of them. It's not a huge number of people and it's not going to break the bank. And it goes back to the Bali victims and their families - we want change."

The Ministry of Justice said in a statement that Justice Secretary Jack Straw "will continue to work tirelessly to find further ways of supporting the victims of all crimes".

It added: "He has set up a working group to look at the issue of improved support for victims of terrorism abroad in particular."