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MI5 terror alert blunder sends private data to US mailshot firm
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13 January 2007
The security service's new email early warning system was designed to reassure the public in the wake of the July 7 bombings and the disclosure of a string of failed terror plots.
It was launched by the Home Office last week. The Government said it was part of a long-planned programme to keep the public better informed about the terrorist threat.
People signing up for the alerts were asked to type their name and email details into the MI5 website alongside an assurance their personal information would be protected by the Data Protection Act and the Security Services Act.
They were emailed back by MI5 with the message: "Thank you for your request to subscribe to the MI5/Home Office Threat Level Update email list." Subscribers were led to believe their details were being kept in secure computer files at MI5's Thames House headquarters in Whitehall.
But The Mail on Sunday can reveal the service is not being run by MI5. Instead it has been paying Whatcounts Inc, a US computer firm based in Seattle, to store the details and send terror alerts.
The company specialises in sending advertising emails for retail firms. It has close ties with the US government and runs internet systems for the government-owned Voice of America broadcaster which has historic links to the CIA.
There were also concerns about whether the US firm was vetted by the security service. Conservative Homeland Security spokesman Patrick Mercer said: "I am alarmed and surprised that the Government would outsource this sort of sensitive material to another country."
Data experts said information sent in this way was vulnerable to interception by hackers or even Al Qaeda terrorists.
The boss of Whatcounts, who claims he was never told they were working for MI5, described the set-up as 'a comedy of errors'. He questioned why MI5 had not chosen to keep the information on its own computers, and could not guarantee all the email messages sent to warn a terrorist attack was imminent would reach the public. David Geller, Whatcounts chief executive, said he was 'surprised to learn' his system was being used by MI5. He said that the firm guaranteed not to use the information for any other purpose or sell it on.
"We are registered with the US government as being a safe harbour for data," he said. "We would never release any data unless we were compelled to do so by a court order from an official government body. This protects that information even from the CIA or the US National Security Agency."
Whitehall sources said the MI5 system had been set up by an unnamed firm which was responsible for running its website. That firm had hired London-based Mailtrack, another direct marketing firm, to run the system. Mailtrack outsourced the work to Whatcounts.
Last night Whitehall sources said MI5's arrangements were now being reviewed and the email data transferred back to the UK.
MI5 is likely to face further questions of the level of vetting it gave computer firms involved after it emerged that David Geller has an Iranian wife.
Cathia Geller, a public relations executive, describes her interests as Iran, travel and cooking and gives her home town as Tehran. There is no suggestion that the Gellers have any links to the Iranian regime which has been named as part of the axis of evil by President Bush for its sponsorship of international terrorism.
The couple live in a $600,000 lakeside home in Sammamish, a middle-class commuter town outside Seattle with their four-year-old daughter.
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