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Bank closes door on new mortgages
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02 January 2008
The internet and telephone bank said it was temporarily withdrawing mortgages after receiving five times the usual volume of applications in recent weeks.
At the same time, NatWest and Royal Bank of Scotland and Kent Reliance Building Society became the first lenders this year to raise their variable mortgage rates for existing customers.
First Direct chief executive Chris Pilling said: "The flood of interest in our mortgages has meant we're taking longer than we'd like to handle applications, especially from non-customers.
"Rather than increase interest rates dramatically to discourage new applications, we've decided to withdraw temporarily from offering mortgages to non-customers until we've cleared the backlog."
The group will continue to offer mortgages to existing customers, even if they do not currently have their home loan with it.
First Direct, which is part of the HSBC group, has 1.2 million customers and employs 3,400 people.
Meanwhile, NatWest and Royal Bank of Scotland, which are part of the same group, announced they were increasing the rate on their variable rate offset mortgage from 6.2% to 6.45%.
Kent Reliance Building Society also raised its standard variable rate for both new and existing customers by 0.25% to 7.59%, while Standard Life Bank announced that it was increasing its mortgage rates for new borrowers for the second time in two weeks.
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