Patients to rate their GP practice - News in brief - Evening Standard
       

Patients to rate their GP practice

Patients will now be able to rate their GPs using a new comparison website which is being launched by the Department of Health.

People will be able to post remarks about England's 8,269 GP practices, available to read on www.nhs.uk

As well as finding out about opening times and additional facilities, prospective patients will be able to read about how easy it is to get an appointment, how staff treat patients and whether patients felt they were involved in decision-making about their care.

People will be able to recommend their local medical centre or criticise it, although abusive comments and those which mention staff by name will be removed.

The tool is similar to the hospital comparison service launched during the summer and follows the recent Government announcement that patients will soon be able to register with any GP practice of their choice.

Health minister Mike O'Brien said: "As we open up real choice in primary care, it is vital we equip patients with enough information to make the right choice for them.

"We recently announced that we intend to abolish GP practice boundaries, building on success in extending GP opening hours and establishing almost 100 new GP health centres open 12 hours a day, seven days a week across the country.

"This new tool allows every single GP practice in the country to see the patient's view on what they are doing well and what needs to be improved. It will help drive up quality across the board, and is another step in ensuring we have a modern NHS which reflects the needs of the patient."

The initiative is being supported by the Family Doctor Association. Chairman Dr Peter Swinyard said: "Patient feedback on GP services is an effective way of driving up the standards of primary care even further."

The chance for patients to post comments has also been welcomed by the consumer organisation Which? Senior policy advisor Claire Lilley said: "There is hardly any information out there for people looking for a good quality GP surgery, so it's great to see a site that enables people to compare GP services."

News in brief in Pictures

Don't Miss
Rock star: Erin Wasson

Rock star

Erin Wasson is the ultimate anti-supermodel
Maybe it’s because she’s a Londoner … Happy anniversary, Ma’am

Happy anniversary

The monarchy has become stronger and more respected in the past 60 years
Victoria Coren: My obsession with children, five proposals a week and why David and I are no power couple

Victoria Coren

David Mitchell and I are no power couple
The Royal Academy of Arts Summer Exhibition preview party

Summer party

Stars at the The Royal Academy of Arts
London gets ready for the Diamond Jubilee - in pictures

Diamond Jubilee

London gets ready - in pictures
The Glamour Awards - stars turn on the style

Glamour Awards

Stars turn on the style
Duchess of Cambridge is pretty in pink at her first Buckingham Palace garden party

Garden party

Duchess of Cambridge is pretty in pink
FIRST review of Ridley Scott's latest sci-fi blockbuster Prometheus

First review

Is Ridley Scott's Prometheus any good?
Fair-weather goths

Fair-weather goths

The sultry shades of summer darks are coming out of the shadows
Dog save the Queen: Corgis surge in popularity

Dog save the Queen

Corgis surge in popularity