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Probe after driver details are lost
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12 January 2007
A total of 7,685 vehicle-keepers' addresses, names and car particulars were lost at a Parcelforce sorting centre in Coventry after the Driver and Vehicle Agency in Coleraine posted two uncoded discs to the Driver and Vehicle Licensing offices in Swansea, Wales.
They were sent in response to requests from a number of vehicle manufacturers who wished to contact drivers about faults or potential faults in certain vehicle models.
As Northern Ireland Environment Minister Arlene Foster confirmed a full-scale police investigation was under way, management in Coleraine, Co Londonderry, admitted the blunder.
Brendan Magee, chief executive of the DVA in Northern Ireland, said: "We have to hold our hands up, it should have been encrypted.
"A number of reviews are under way. Our own internal review is under way in relation to the HMRC that has been identified. Unfortunately it was a week too late."
Officials realised last week that the data, sent on November 20 and 21, had gone missing.
Representatives from Information Commissioner Richard Thomas' office have been informed.
Matthew Elliott, chief executive of the Taxpayers' Alliance, said: "It is shocking that the public have been let down yet again by a Government agency failing to protect personal information.
"This goes beyond just HMRC and the DVLA - there are clearly severe systemic failings across the public sector. Inexperienced and ineffective management has led to lax security and poor organisational discipline becoming rife."
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