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Snow adds to Terminal 5 misery
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07 January 2008
BA began the day with 12 flights - six in, six out - scrapped from its schedule because of a technical fault with airport operator BAA's automated baggage system.
By mid-morning, BAA announced that engineers, who worked through the night, had managed to fix the fault.
But by that stage, a new and far less controllable problem had begun to play havoc with BA's flight schedule - the weather.
At 10am there were 50 snow-related cancellations for BA but by 3pm this had increased to 114 - 57 return flights - bringing the total number to 126.
An airline spokeswoman said: "The plan for tomorrow is to be at full strength, depending on the weather. There may be a knock-on impact on tomorrow's flight schedule caused by today's cancellations because of snow. The snow has been affecting all airlines and we are asking customers to keep checking ba.com. BAA's baggage problem is now resolved and we will continue to monitor that."
The lower frequency weekend schedule was supposed to give the airport operators some leeway in preparing to run a full weekday service for the first time.
This weekend was meant to have been the day BA returned to normal operations at Terminal 5 following its shambolic opening more than a week ago.
But it was not to be. Within hours, BAA'a baggage system began to cough and splutter, ruining BA's plans.
The technical problems alone over the last few days are estimated to have cost BA up to £16 million. There will be an additional bill for those caused by the snow.
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