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Europe clears Ryanair in tickets probe
Evening Standard 2 Sep 2008Ryanair today won its latest run-in with the European Commission as it closed its probe into whether the airline broke passengers' rights when it tried to block off ticket-touting websites.
A Commission spokesman said: “That is the end of the matter for now. We found no ticketing problems. There were no cancellations or refusals, but we have reiterated our warning to Ryanair over passengers' rights.”
The Commission launched its investigation in July after reports that Ryanair had cancelled up to 500 bookings a day made via “screenscraper” sites. The airline's response was to allege that such sites — including Bravofly, Edreams, Volgratis and Wegelo — had charged passengers two or three times the underlying Ryanair ticket price.
The low-cost airline has taken legal action against the sites, which it accuses of slowing down performance on its own online booking service.
