Weather Afternoon: 10°c Sunny spells Tonight: 4°c Partly Cloudy Night

Business

eBay
Under the hammer: eBay has suffered an overall sales decline for the first

Web of woe as eBay is hit by online decline

Bill Condie
22 Jan 2009


Turnover at eBay's famous auction websites crashed 16% in the last quarter as recession-hit shoppers keep their wallets tightly shut.

The massive decline in the online marketplace's numbers sent the company, which owns the Skype phone business and PayPal internet payment group, into an overall sales decline for the first time in its history.

Its marketplaces division, including the main eBay site, saw sales drop to $1.27 billion (£917 million). Overall group sales fell 6.4%, to $2.04 billion.

“This was eBay's first year-over-year quarterly decline, and we're not happy about that,” said chief executive John Donahoe, who took over a year ago after Meg Whitman left to pursue a career in politics.

Analysts had thought eBay, along with discounters like Aldi and Poundstretcher, would be well placed to survive the economic crisis, with its focus on bargain new and second-hand goods.

But Donahoe today admitted: “There's no doubt eBay was impacted by the macroeconomy, and our fourth-quarter results reflect this.”

Consumer spending at home in the US has fallen rapidly while eBay has also been hurt by the strength in the dollar cutting deeply into the value of overseas sales, which make up more than half of its operations.

The volume of goods sold fell 12%, which was its second consecutive quarter of decline.

Under Donahoe, eBay has been moving away from reliance just on its auction business, and for the first time most of PayPal's volume came from sites not affiliated with eBay. Revenue at PayPal rose 11% on increased volumes and Skype revenue rose 26%.

The results mark a gloomy end to Donahoe's first year as chief executive, but he says he is still pleased by the fundamental “structural” changes he made during last year.

These include improved security of the eBay website and a reduction in the fees it charges fixed-price sellers.

“Today, eBay is safer and easier to use than it was a year ago,” he said.

The company sacked 10% of its work force of 16,000 during the fourth quarter and paid $1.35 billion to acquire the online-payment firm Bill Me Later and two Danish advertising companies.

Reader views (4)

 Add your view

Ebay used to be a reasonable quality market place. It is now no more than a flea market where people look for cheap bargains.

- Gabriel, Edinburgh UK, 22/01/2009 23:49
Report abuse

E-bay have got very greedy lately.

- Stephend, London, England, 22/01/2009 14:56
Report abuse

It has now become more or less like any other retail internet site.

- Wpw, London, 22/01/2009 13:11
Report abuse

I'm not surprised their turnover is down considering their exorbitant selling fees!

- Tim B., Addlestone UK, 22/01/2009 11:20
Report abuse


Add your comment

 

Terms and conditions Make text area bigger You have  characters left.

We welcome your opinions. This is a public forum. Libellous and abusive comments are not allowed. Please read our House Rules.

For information about privacy and cookies please read our Privacy Policy.


 

 

  • Slump looms in eurozone as economy takes a dive Euro Europe's lingering debt crisis has pushed the eurozone closer to recession as the beleaguered single currency bloc's economy shrank for the...
  • Sports Direct is on right track Mike Ashley Sports Direct is on track to hit its "super-stretch" profit targets this year, passing the first hurdle that could see it hand founder Mike...
  • Bank may turn off printing presses as inflation drops Mervyn King The Bank of England's latest £50 billion burst of quantitative easing may be the last time it needs to resort to the printing presses
  • Online orders on mobiles lift Domino's Pizza Domino's Pizza UK said its online sales have powered ahead to account for more than half of delivered sales
  • Debt deadline: Greece on brink Hopes were rising that Greece will sign up to the first €130 billion (£109 billion) bailout from the European Union and International Monetary Fund
  • Frothy profits at Heineken Beer The economy might be in dire straits but Brits still love a pint down the pub
  • French banks face battering on exposure to Greek debt French banks look set to take one of the biggest haircuts on Greek debt as the country's largest, BNP Paribas, has said it had raised its provisions on Greek sovereign bonds to 75%
  • Thorntons calls in a former Gunner to help turnaround Thorntons The chocolatier Thorntons has turned to the former boss of Arsenal football club to turn around its fortunes
  • LandSecs £1bn joint venture for Victoria A £1 billion-plus redevelopment is on the way at Victoria station
  • Morgan Crucible results surge on emerging market growth Morgan Crucible reported highest-ever full-year results, helped by strong performance across both its divisions, and reiterated that 2012 growth would be driven by new products and emerging markets
  •  
    Market Roundup
    WEDNESDAY UPDATE

    Barclaycard's exit leaves CPP with an identity crisis

    Bye bye Barclaycard. Nearly a year since the FSA started investigating CPP over its sales techniques, the identity theft protection firm touched a new, all-time low today after admitting it was losing one of its most high-profile clients

    More