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Cashing in: Waitrose claimed Marks & Spencer’s adverts benefited its own products

Waitrose thanks M&S for boost

Lucy Tobin
13.11.09

Waitrose today said a big thank you to Marks & Spencer for its “high-profile advertising campaign” after the John Lewis-owned supermarket saw soaring sales of its tea bags, penne pasta and sausages, all featured in M&S's price comparison ads.

In a trading update that cast doubt on supermarkets' marketing strategy of flagging up competitors' prices in adverts and in stores, Waitrose said it “should be thanking the M&S marketing department for highlighting both the quality and value of [its] essential Waitrose range”.

Demand for the Waitrose tea bags featured in Marks & Spencer's campaign shot up 96% year-on-year, while shoppers bought 40% more of the pasta and sausages pictured in the ads.

Waitrose saw its sales growth soar to its highest since 2006, up by nearly a fifth to £90.5 million. More shoppers turned to booze, with malt whisky sales up 22% and beer up by nearly two thirds.

The John Lewis department stores also traded well, up 13% year-on-year, with the Oxford Street branch seeing a 16% surge in takings. Sales director Nat Wakely said demand for toys was “climbing that hill to Christmas in confidence, with a clear theme of anything animal related”.

He added: “Overall, seeing all the buying groups in positive territory should give us great confidence as we enter the last seven weeks to Christmas.”

Reader views (4)

 Add your view

Ohhhhhhhhhhh you lucky people , wish there was just one of them out here in Veliko Turnovo , I have not shopped in a decent food store for 6 years .

- Andrew Davies, Veliko Turnovo

yes indeed. Waitrose is head and shoulders above M&S in all areas. Marks does have a problem with its ridiculous sell-by dates that barely let you get home to eat the stuff. It always seems impossible to do a weeks shop in M&S without having to stay up all night to eat the stuff before it has expired.

- Squiz, Islington

M&S shelf life for food is a joke, they try to sell same day stuff for full price. And most of the time M&S staff are never there when you need them. Waitrose however, mark same day produce down, have GENUINE savings and a GENUINE range of products and the staff without a fault are SUPERB. M&S severely stuck in the past.

- Bah Humbug, London

Waitrose rocks. It's the best.

M&S is very average indeed. People shop there to give the impression that they are somewhat above everyone else.

Waitrose all the way for me.

- Anthony, Esher, Surrey


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