Weather Tonight: 4°c Partly Cloudy Night Morning: 8°c Cloudy

News

Just not my brand of shopping experience

Richard Godwin
19 Feb 2008


Can there be any ordeal more dispiriting, more dehumanising, more wretched than shopping in Selfridges? No. But for some reason I again found myself wandering into the place last week. I thought it might be more bearable this time, as I knew more or less what I wanted: a purse (black, oblong) for my fiancÈe's birthday. I could picture the thing in my mind and Selfridges, which once had a reputation for quality, seemed to be the place to find it.

But Selfridges no longer lends itself to buying anything specific, selling itself on experience rather than practicality. So the simple question "Where would I find a purse?" is met with the answer "Everywhere and nowhere" - and you must traipse from stall to dispiriting stall, deciphering the semiotics of branding and assessing the gaudy trinkets offered by Louis Vuitton or DKNY.

The shop is aimed at people who are after Chanel or Gucci as opposed to, say a scarf or a shoe. And what strange creatures they are: generally young, in couples, with a holiday sort of air, a vacant look and indeterminate foreign accent. Perhaps the children of the non-domiciled foreign businessmen who have turned our city into their private playground. Watch them buy a chocolate fountain and a pair of Prada loafers: these are the people safeguarding our economy. What do they dream, I wonder, when they go to bed at night?

Having been physically sick at the Versace franchise, I wandered into the more affordable "High Street" section, full of native females perusing brands such as Oasis. I generally consider myself a bit of a feminist and like to think it is this instinct, rather than visceral misogyny, that so pains me at the sight of the ugly feminine hordes, fighting each other for shoes.

But they are victims compared to the staff, who are paid solely to patronise you. And this is not taking in the obnoxious, competing soundtracks. Before you know it, you are in the Smythson's section, wondering why an ugly green passport holder might be worth £150, then realising that after an hour, you are still empty-handed. Unable to face starting again in a new shop, I plumped eventually for a Mulberry purse. Was it what I wanted? I didn't know any more.

"This is absurd," I said tearfully to the cashier as I handed over my card. She pretended not to hear.

"You have coffee with a girlfriend, you get your beauty treatment, your laser or your Botox, and then you buy yourself a gorgeous dress," is how the store's creative director Alannah Weston describes the Selfridges experience. The revolution cannot come soon enough.

Reader views (0)

 Add your view

No comments have so far been submitted.


Add your comment

 

Terms and conditions Make text area bigger You have  characters left.

We welcome your opinions. This is a public forum. Libellous and abusive comments are not allowed. Please read our House Rules.

For information about privacy and cookies please read our Privacy Policy.


 

 

  • MPs spend £400,000 of taxpayers' cash on 12 fig trees for their offices Fig Trees EXCLUSIVE: Taxpayers are footing a bill of almost £400,000 to rent 12 fig trees to shade MPs in the glass-roofed atrium of their...
  • 10 million Tube passengers fail to claim money back for delays Tube train More than 10 million Tube users are missing out on refunds worth more than £20 million when their trains are delayed
  • The final reckoning: how Boris and Ken measure up in election battle Ken Boris split London goes to the polls on May 3 with the election battle between Boris Johnson and Ken Livingstone set to be the capital's closest mayoral...
  • Commuters' favourite swaps busking for the big time with recording deal Tristan Mackay Busker Tristan Mackay has hit the jackpot after landing a record deal with an award-winning producer
  • What a smoothie! Eight-year-old Valentine gives Kate roses and a heart-shaped cupcake Kate Smoothie The Duchess of Cambridge's first Valentine's Day as a married woman was marked with roses, a card and a cupcake - but not from Prince...
  • Kercher family launch appeal over decision to clear Knox of murder Meredith Kercher Meredith Kercher's family today launched an appeal to overturn the decision to clear Amanda Knox and Raffaele Sollecito of her murder
  • PM urged to deport Qatada as he hides in north London safe house Abu Qatada David Cameron was under pressure today to defy European judges by ordering the deportation of extremist cleric Abu Qatada as he holed up in...
  • Now jailed Dizaei could be forced to repay his £1million legal aid bill Ali Dizaei Met commander Ali Dizaei is facing the prospect of paying back tens of thousand of pounds of legal aid as Scotland Yard prepared to sack him...
  • Osborne defends his cuts strategy as inflation falls George Osborne Chancellor George Osborne defended his economic strategy as a fall in inflation finally brought mild relief to some from the tight squeeze...
  • Royal College students to receive scholarships courtesy of Burberry Rosie Huntington-Whitely At the luxury brand Burberry, Christopher Bailey has transformed a designer classic into must-have cool, as epitomised by the models Rosie...
  •  

    Don't Miss