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Theatre bosses angered by Culture Secretary's attack on West End facilities

Theatre owners angered by Barbara Follett attack on their 'shameful' facilities

Louise Jury, Chief Arts Correspondent
22 Jun 2009


London's theatre managers today responded angrily to culture minister Barbara Follett's condemnation of the state of West End venues.

They accused the Government of betrayal over plans to improve crumbling theatres, as Mrs Follett's department refused funding to tackle the massive backlog of work that needs to be done.

Mrs Follett sparked the row at a conference organised by the Theatres Trust, attacking facilities as "truly shameful".

She said: "London theatres put on the best shows in the world - marvellous plays; actors; directors and staging. But sometimes the brilliant performances on stage are not matched by the facilities for the audience.

"A ludicrously inadequate supply of toilets, especially for women; seating installed in an age when theatre-goers were considerably shorter than they are today and overcrowded lobbies can take the shine off an evening's entertainment - however good it is."

But Richard Pulford, from the Society of London Theatre, which represents theatre owners and managers, said talks with the Government on solving the problem faltered because of "the baleful impact" of the Olympics.

"It's all very well for ministers to will the end when they have shown themselves unwilling to will the means. Particularly for smaller theatres, making sufficient profits to pay for substantial capital improvements is almost impossible. We would have hoped the Department for Culture, Media and Sport would be aware of that."

A Theatres Trust report five years ago identified the need for £250million of investment over 15 years to make repairs and improve toilet and bar facilities in theatres, nearly all of which are Victorian or Edwardian. Many are also listed buildings. Theatre owners say they can not afford the repairs and claim it is producers who make the big money from shows.

But the report failed to convince the Government or the London Development Agency that they should provide the cash to help.

Mr Pulford said many theatre owners introduced a levy on ticket prices towards capital improvements, but that it was not enough: "It's not producing huge sums of money and it will take a very long time to get £250million."

Mhora Samuel, from the Theatres Trust, said there was a good economic argument for supporting greater investment: "The Theatres Trust will be offering its support to Barbara Follett and the DCMS to look at ways in which the Government could help."

Some owners, notably Cameron Mackintosh, have put millions into improvements and Andrew Lloyd Webber's Really Useful Group is spending £1.5million on air-conditioning at the Theatre Royal Drury Lane, home to Oliver!, where audiences have walked out because of the heat.

But Nica Burns, whose company Nimax runs five theatres, said many had endured years of neglect. The Garrick, which she bought in 2005, has not been fully revamped since it was built in 1889. She has just ordered a report that estimated costs for cooling measures at £750,000. "That's an aspiration, but at the moment I'm sorting out the damp," she said.

Reader views (5)

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To Adam, Harrow - For the majority of theatres it is the producers who are getting very rich at your expense, not the "theatre owners". Theatres earn only a small percentage of ticket revenue unless they are putting on their own production.

- J Owen, London, 23/06/2009 10:58
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For once I agree with everything a Govt minister says. At £60 a seat the theatre owners are either getting very rich at our expense or there is a serious error in their business model. At 5ft 9ins I am not particularly tall, however I find all the seats too small, and a hopelessly short on foot space. As for the toilets, they haven't been updated since the war. The first world war.

- Adam, Harrow, UK, 22/06/2009 16:27
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Perhaps the theatre owners should be enforcing a levy on the producers instead?

I attended one West End theatre (which will remain nameless) a couple of weeks ago where the Ladies' toilets bore a notice apologising for the damp patches on the wall which were due to a problem which was under investigation. The smell of damp was extremely pervasive. Many theatres are uncomfortably warm during the winter and unbearable in the summer (although having paid good money to see a show, it would have to be beyond endurance to make me walk out, perhaps these instances are amongst casual theatre-goers and/or tourists rather than those of us who constitute the core theatre audience in London and are used to such hardships).

- Blue Baby, London, 22/06/2009 14:42
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Typical Brown approach: back out on providing funding assistance, then criticize when the work can't proceed because of the lack of assistance. Please, please, please, Mr Brown & Co: just go! Oh, I forgot, you can't go until the Irish have ratified the Lisbon Treaty, locking the U.K. in as one of 27 new provinces. Nicky and Angela are expecting you to hang in there that long!

- Phil Jones, London UK, 22/06/2009 13:48
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I'm a bit confused here-why are the owners of privately run businesses angry at the government about the poor facilities? If it's a prvate business then it's up to you to sort out, not hte taxpayer.

Oh hold on wait a minute, do I smell more taxpayer's money going where it shouldn't be....

- Ted, London England, 22/06/2009 13:26
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