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Heathrow's T5 in baggage chaos
Peter Dominiczak29.06.09
Hundreds of passengers were left stranded at Heathrow's Terminal 5 after the baggage check-in system failed again, causing chaos in the airport.
The latest fiasco at the £4.3 billion terminal was caused by the same failure that plagued the launch of the terminal last March.
Thousands of travellers had to travel with only hand luggage after airport operator BAA suspended check-in of hold luggage while engineers fought to fix the problem yesterday afternoon.
Holidaymakers were unable to board flights for more than five hours.
Airport operator BAA said that check-in is now running normally. But British Airways said passengers were still being dealt with late into last night.
