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Tube Lines says sorry for Jubilee disruption
03.09.09
The boss of underground maintenance firm Tube Lines has apologised for the travel misery caused by repeated closures of the Jubilee line.
The line has suffered full or part closures every weekend this year for engineering works.
Chief executive Dean Finch told the London Assembly's transport committee: "Tube Lines is sorry for the disruption.
"I feel it myself. I live on the Jubilee line. There have been lessons learnt."
He reiterated calls to London Underground to agree an extra five closures to finish work by 31 December.
Reader views (3)
Tube Lines has said sorry so it must be alright then.
We dont want sorry we want a tube that works or a refund.
- Mr S.Port, London
having some knowlege on this, the question that should be asked is...has the contractor (which is not actually Tube Lines but Thales)....got their act together in order to deliver this signalling system by December '09....and the overwhelming answer is NO!!!!! L.U. and Tube Lines can bend over backwards to try to achieve it...but the contractor is the one physically doing the works....and it ain't gonna happen unfortunately.
- Bill, london, england
Well, thanks!
I don't care if you're sorry or not. You've failed. You've been putting ever increasing amounts of our money into your pockets and those of your fat cat colleagues, and now you've been caught out making promises you can't keep. (Though at least you haven't cheated us to the same extent that your one-time counterpart at Metronet did, and at least you aren't as overpaid as a banker).
When will failure mean that you have to pay back large chunks of the salary you clearly weren't worth? When will the buck once again stop on the top person's desk? When might it mean that you get the sack, like a common plumber whose pipes leak? Until then, "sorry" is just a noise.
And my spin sensor is twitching. You say you "live on the Jubilee line", but do you ever travel on it at week-ends?
- Nigel, London
