Serco, the Boris bike-running, Docklands Light Railway-operating company that runs swathes of the capital without most Londoners ever having heard of it, is doing well out of the UK's economic turmoil... more
The firm that runs the Boris Bike scheme has been read the riot act by the Mayor over its 'unfortunate' performance after it emerged that nearly 15,000 customers have been incorrectly charged... more
It's said of Serco that it's the biggest company you've never heard of. For reasons that escape me, the outsourcer takes great exception to this description, thinking it's somehow demeaning, that they've got their own brand uniqueness and so on ... more
Serco, organiser of the Boris Bike scheme, spends up to £385 million buying one of India's biggest outsourcers from Blackstone, the US private-equity giant... more
The smell of singed fingers accompanied by screams of f***! echoed around trading floors today. It was the shorters, getting painfully burnt on retail... more
The most popular Boris bike docking station will no longer be fed with extra cycles during rush-hour because they make the storage hub 'untidy'... more
The boss of Serco, one of the country's biggest contractors, dismisses talk of an outsourcing boom in Britain, saying the country had been "a tough place" to do business and would remain so this year... more
Here's a loud message from the ad industry to the Tories: the single biggest client winner at last night’s Institute of Practitioners in Advertising Effectiveness Awards was the Central Office of Information... more
Hooray. It’s like the credit crunch and recession never happened as Income Data Services reports that FTSE-100 directors enjoyed an annual 55% pay rise. The average FTSE boss took home £4.9 million... more
The outsourcing firms waiting to swoop on the wizened remains of the UK's public-spending projects at last waved around evidence that their highly anticipated plethora of contracts was close today, sending the boys and girls of the City rushing to grab a slice of the lucre.... more
The roll-out of Boris Johnson’s £140million bike hire scheme is to be further delayed for tourists and casual users after a catalogue of teething troubles... more
The private firm implementing Boris Johnson’s cycle hire scheme was today warned that further delays in the £140 million project would be unacceptable... more
Outsourcing giant Serco signs a deal to run a new London jail — despite concerns that public spending cuts could mean less work for support services firms... more
Docklands Light Railway operator Serco is fined £450,000 after it failed to stop a train which hit and killed a man who had fallen off a platform... more
The Mayor of Tower Hamlets defeated Labour to be elected. Livingstone not only backed him but some of Ken's key players are now at the heart of running the council. Stephen Robinson reports